After Sales Policy

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After Sales Policy

After-sales Policy

Overview

  • Overview
  • Warranty Terms
  • Return & Refund Policy
  • Warranty Service
  • Refurbished Products Policy
  • Shipping Policy
  • Order Cancellation Policy
Overview Warranty Terms Return & Refund Policy Warranty Service Refurbished Products Policy Shipping Policy Order Cancellation Policy Interpretation Rights

  • Overview

    1. Overview

    1.1 Purpose

    This policy aims to enhance your after-sales service experience and standardize procedures to ensure efficient and high-quality support.


    1.2 Applicable Customers

    Applies to customers who purchased OUPES products through official North American website channels.

    • If other platforms or sellers offer differing policies, contact your point of purchase for warranty fulfillment;


    1.3 US After-Sales Contact

  • Warranty Terms

  • Return & Refund Policy

  • Warranty Service

  • Refurbished Products Policy

  • Shipping Policy

  • Order Cancellation Policy

  • Interpretation Rights

    *OUPES reserves the right of final interpretation of the above customers' after-sales policy.

    This limited warranty policy only applies to OUPES's products purchased in the North America through formal channels.

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